Samuel Windsor Reviews

Ordered my shoes got them within 4 days fantastic quality and price can't fault the service first class all round you have a lifelong customer in me.

Love Samuel Windsor shoes and have purchased many pairs over the years however, I ordered a pair 6 days ago and paid £6.99 for Royal Mail 48hr delivery as I have an important event tomorrow.
Royal Mail still haven’t received my item from Samuel Windsor so I won’t be receiving my order on time.
Very disappointed, great shoes and great value for money but delivery is a shambles.

I have used SW for many years and was disappointed to see that they closed down last year! However, i did manage to secure a pair of boots (BV 376) during their closing down sale. These boots are first class and still in their box un-used yet?
Great to see they have been saved from extinction and are selling again albeit in a different format. I will certainly be a customer again should they start selling boots. Look forward to hearing some more news in the coming months!

I am located in Australia. I bought some slippers for my father for Father's Day, whilst in lockdown in 2020. The size I ordered was incorrect, so I sent the slippers back and asked for a different size. I did this using the system provided by the company. Unfortunately, not only did I not receive another pair, but they also refused to give me a refund. Every time I have attempted to contact them, they said the order has been fulfilled and close my enquiry.

If you are an online/overseas buyer, I would think twice about purchasing from this company.

Sorry to hear Samuel Windsor have closed .I bought many pairs of shoes and boots over the years .I put on the 1st pair of brogues I bought over 15 years ago and the feeling was like meeting an old friend . Hopefully new owners will continue the same quality .

I have been buying SW shoes since 2008 and have never been disappointed. I have over ten pairs of their shoes. So it was sad to hear that they closed down, and I hope that the new owners will continue to deliver on the high-quality product and service I have always experienced with SW.

Samuel Windsor really made my market for quality products. I first got a shoe (BV83, to be precise) as a gift from my cousin over three years ago, and the shoe has served me very well over time. During the closing down sale, I needed to use their service and impressively a very large number of those I was able to have the products reach here in Nigeria are enjoying them already (all products I purchased were shoes) - I wouldn't expect anything less.

I am excited that the products would the coming up again soon, and I look forward to the best yet.

A big well done to the Owners (of) and workers at Samuel Windsor over the past year.

GOOD brand /PRICE AND SERVICE at its best, shame they are gone

That was a great adventure !
Good products, great customer service for ten times cheaper price.
Had I received a closing soon notice, I would have ordered avout ten shoes !
Hope the new ownership will keep the standards.

Good news for all that expressed regret that SW has closed. Soon you will be able to buy the same products from the new owners with new styles added. Simply enter your email address on the website link to receive more information.

Over the years I bought 6 pairs of boots or shoes from Samuel Windsor, one pair of boots still in the box, because i simply just can't wear out the originals. I think they look as good or better than £300 boots. Every pair amazing value ( I would pay more) every pair perfect size, well made and bloody good to look at. I am amazed to see so many bad reviews, bad reviews kill businesses and I understand why someone might want to leave a bad review, but I personally prefer to write no review if I don't feel I can write a fair review. I hope they do find a way to return and I hope they maintain the exceptional quality I had always experienced.

I have just noticed that they are closed. They supplied excellent quality shoes. They are durable,good quality leather and perfect size. I was looking for another black pair of shoes but can't see them anywhere. Hope they will open soon.

Hi just seen on there website they are opening under new management hopefully they continue to do well

Gutted to discover that SW have closed down. Went on their website to get some more shoes, I have bought many pairs over the years. There is a note on the website to say that they will be re-opening. Hope so!

Sorry to see them closing. They have served me well for many years. Their quality and attention to detail was better than others at several times the price. Their trousers and shirts have been my mainstay.
Good luck to all the staff finding new jobs in a difficult world.